Frequently Asked
Questions
Lingvo is a service providing professional translation solutions tailored to your needs. It ensures high-quality translations with a focus on accuracy and context.
Lingvo offers services such as document translation, localization, interpretation, and specialized translations for various industries.
We specialize in legal, medical, technical, business, and general-purpose translations, ensuring industry-specific expertise.
Yes, all translations are certified and can be used for official and legal purposes.
Translation orders are processed through our streamlined system, which includes project review, translator assignment, quality assurance, and delivery.
Pricing and delivery time depend on the document’s complexity, length, language pair, and urgency of the request.
Our translations undergo rigorous quality control, including reviews by experienced linguists and editors to ensure accuracy and consistency.
Yes, our translations are fully licensed and can be published or used in the public domain as required.
You can place an order through our online platform by uploading your document and selecting the desired language pair and service.
Your account may have been blocked due to a violation of our terms of service. Please contact customer support for assistance.
Complaints about quality are evaluated carefully. If a translation meets agreed-upon standards, the complaint may be rejected.
Prepayment ensures we can allocate the necessary resources and start working on your project immediately.
Yes, refunds are available under certain conditions. Please refer to our refund policy or contact support for details.
If there’s a delay, you’ll be notified immediately, and we’ll work to expedite the delivery. Compensation may be available depending on the situation.
We use your information only for processing your orders and ensuring the highest quality of service, following strict data protection protocols.
The copyright of completed translations belongs to you as the client upon full payment for the service.
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